03 · Chargebacks & disputes

Protect the revenue you already earned.

The story behind each dispute, processor-ready responses, and win/loss patterns turned into practical prevention.

46-50

CX professionals

24/7

Coverage available

EN + FR

Bilingual support

From $6

An hour, entry coverage

Capabilities

Depth without operational distance.

  • 01Chargeback response management
  • 02Evidence collection & submission
  • 03Representment preparation
  • 04Friendly fraud investigation
  • 05Fraud analysis
  • 06Dispute tracking
  • 07Win/loss reporting
  • 08Chargeback prevention
  • 09Root cause analysis
  • 10Payment processor compliance
  • 11Customer outreach before escalation

How it works

  1. 01

    Reconstruct the case

    Order, delivery, communication, transaction and fraud indicators, together.

  2. 02

    Prepare the response

    Evidence organised around processor requirements and response windows.

  3. 03

    Track the outcome

    Chargeback rate, win rate, recovery value and response SLA, visible.

  4. 04

    Prevent recurrence

    Root causes become practical operational improvements.

Ready when you are.

A 30-minute strategy call. Coverage, stack, volume. Then a starting recommendation.

Book a call

Lands on Google Calendar

Book a call · First month $0