About
Built by operators. Not observers.
Founded by Parvesh “Ash” Dhookhit. Outsourcing should strengthen the business, not create distance from it.
46-50
CX professionals
24/7
Coverage available
EN + FR
Bilingual support
94%
Email CSAT
Who we are
An extension of the business.
CXProx Global helps ecommerce brands scale through outsourced support, operational excellence, chargeback management and process optimisation. AI is in development.
Mission
Exceptional experiences. Scalable operations.
Vision
A seamless operating partner.
Core values
- 01Customer obsession
- 02Operational excellence
- 03Ownership
- 04Transparency
- 05Speed and accountability
- 06Continuous improvement
- 07Data-driven decisions
- 08Innovation
Headquarters
Mauritius. Global reach.
English and French support from Mauritius, without losing the feel of an in-house team.
Work with a partner that owns the operation with you.
A 30-minute strategy call. Coverage, stack, volume. Then a starting recommendation.
Book a call
Lands on Google Calendar
